Nicholas Marengere · PMP Book a call Contact

Independent digital transformation consultant

I turn complex government and enterprise services into simple, accessible digital ones.

From discovery research to architecture to launch, I lead the work that gets policy, people and technology moving in the same direction, in English and French.

  • PMP®
  • Secret clearance
  • Bilingual EN / FR
  • Ottawa-Gatineau
  • 16+ years
Book a discovery call See case studies
Portrait of Nicholas Marengere
Nicholas MarengereSolutions architect · Service designer · Program manager

Clients and experience

Organizations I've delivered for

  • Innovation, Science and Economic Development Canada (ISED)
  • Public Services and Procurement Canada (PSPC)
  • Financial Consumer Agency of Canada (FCAC)
  • International Joint Commission (IJC)
  • Beneva
  • St. John Ambulance

Earlier experience with

  • TD Bank
  • Bank of America

AODA deadline · Ontario

The AODA compliance deadline is December 31, 2026.

Ontario organizations with 20 or more employees: your next accessibility compliance report is due December 31, 2026. Is your website ready?

  • 20+ employees

    File your compliance report

    Organizations with 20 or more employees must file an accessibility compliance report every three years, and the next one is due December 31, 2026.

  • 50+ employees and public sector

    Meet WCAG 2.0 Level AA on your website

    In Ontario, organizations with 50 or more employees, and public sector organizations, must make their public websites meet WCAG 2.0 Level AA, with a few exceptions such as live captions and pre-recorded audio description.

Smaller organizations still have accessibility duties, like providing information in accessible formats on request. Not sure where you fit? Start with the free Snapshot.

Get your free automated snapshot AODA/WCAG Accessibility Review, $795 CAD

Sources: ontario.ca, Guide to accessibility compliance for industry (updated June 22, 2026) · ontario.ca, O. Reg. 191/11 Integrated Accessibility Standards

Compliance report deadline

December 31, 2026

Services

Four ways I can help

Engagements are scoped to the outcome you need, from a short discovery sprint to leading a multi-year program.

Digital transformation & solutions architecture

Turn a tangle of systems, vendors and requirements into one clear plan, and see it through delivery.

What you get

  • Current-state assessment and target architecture
  • Phased roadmap and procurement-ready requirements
  • Program leadership through launch

Service design & UX research

Find out what users, staff and policy actually need before you build, then test until it works.

What you get

  • Bilingual interviews, workshops and usability testing
  • Personas, journey maps and service blueprints
  • Prioritized, evidence-based recommendations

Accessible, bilingual website modernization

Rebuild public-facing sites that meet WCAG 2.1 AA and Canada.ca standards and stay easy to maintain.

What you get

  • Accessibility and content (ROT) audit
  • New information architecture in EN and FR
  • Content governance and a safe migration plan
AODA/WCAG Accessibility Review, $795 CAD

AI & workflow automation

Take the manual effort out of everyday operations with practical, governed automation.

What you get

  • Process review to find the best automation candidates
  • Working workflows in n8n or Power Automate, with AI where it helps
  • Documentation and handover to your team

Selected work

Complex services, made simpler

A few recent consulting engagements, from federal registries to national non-profits.

ISED · Federal government

Recognized in Parliament

Digital identity and the Beneficial Ownership Registry

Challenge
Give businesses a secure, scalable way to prove who they are and report who owns them.
My role
Led design and rollout of a digital identity system integrating Interac, CRA and Canada Post, and oversaw Agile delivery of the registry.
Result
A registry recognized in Parliament for improving transparency, with bilingual, accessible tools aligned to Canada.ca standards.

Digital identityService designAgile delivery

Beneva · Insurance

Post-merger brand and digital integration

Challenge
Bring La Capitale and SSQ Insurance together under one brand across platforms and national service centres.
My role
Managed the transformation roadmap, vendor procurement and bilingual go-to-market readiness; led change management and stakeholder engagement.
Result
Brand, platforms and service centres aligned across all channels, with governance in place for decisions after the merger.

Change managementProgram managementBilingual

St. John Ambulance · National non-profit

Featured in the Ottawa Business Journal

National digital transformation

Challenge
Training, retail, volunteer and donation programs ran on disconnected systems.
My role
Directed the national transformation, integrating e-commerce, CRM, LMS and volunteer systems, plus campaigns, analytics and SEO.
Result
A scalable, accessible Drupal ecosystem with automation, aligned with regulatory requirements.

Platform integrationAccessibilityDrupal

PSPC · Federal government

Canada Gazette redesign

Challenge
Make a high-volume legislative publishing site easier to search and use for the public, lawyers and public servants.
My role
Led UX, information architecture and content strategy, with bilingual usability testing among legal experts, policy staff and the public.
Result
A bilingual IA built for WCAG 2.1 AA, and a migration plan that kept legislative content available to the public throughout.

Information architectureWCAG 2.1 AACanada.ca

How I work

A clear path from question to working service

  1. Discover

    Talk to users, staff and stakeholders, audit what exists, and agree on the problem worth solving.

  2. Design

    Map the service end to end, prototype the fix and test it with real people in both official languages.

  3. Deliver

    Lead the build in short Agile cycles, manage vendors and risk, and prepare teams for the change.

  4. Improve

    Measure what matters after launch and keep refining with analytics and user feedback.

Credentials

  • PMP®Project Management Institute
  • Secret clearanceGovernment of Canada
  • BilingualEnglish and French
  • Ottawa Top Consultant2022
  • Ottawa Business JournalFeatured for St. John Ambulance

Let's talk

Book a discovery call

Tell me what you're working on. I'll reply within two business days to set up a free 30-minute call.

  • Federal, provincial and enterprise clients
  • Available in English or French
  • Based in Ottawa-Gatineau, working on site or remotely

Prefer email? nick@leapux.com

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